Social login massively reduces sign-up friction: customers register with one click, without filling out forms or remembering passwords. Keycloak supports common social identity providers and can be combined with guest checkout. In addition, passkeys (WebAuthn) can be enabled for returning customers – login via fingerprint or Face ID.
Keycloak acts as a central identity provider: customers log in once and are authenticated across all channels. loginfactor integrates Keycloak into web shops, mobile apps (iOS/Android via OpenID Connect) and POS systems. Customer data is synchronized centrally for a 360° view of purchases, preferences and interactions.
Yes. Keycloak can store loyalty data (points balances, membership levels, discounts) as custom attributes in user profiles or synchronize it with external loyalty systems. Typical integration: Keycloak provides the authenticated user ID to the loyalty backend, which returns points and rewards. This data can be displayed in the shop frontend.
loginfactor supports multiple migration paths: batch migration (mass import of all customer accounts with password-hash compatibility) and on-login migration (users are migrated automatically on first login – no downtime). We plan attribute mapping (customer number, order history, preferences), data cleanup and rollback strategies.
loginfactor provides managed Keycloak with automatic scaling: horizontal scaling (additional servers under high load), load balancing for even distribution and performance monitoring. For predictable traffic peaks (Black Friday, sales events), we plan capacity increases in advance. SLAs from 99.9%% availability ensure stable authentication even during peak times.
Yes. Keycloak provides comprehensive role and permission management for B2B scenarios: merchant hierarchies, role-based price lists and discounts, project-based access and multi-tenancy for isolated merchant areas. loginfactor implements B2B portals with differentiated access rights: buyers see order history and invoices, field sales users maintain customer master data, executives get reporting access.
Shopware supports OpenID Connect and OAuth 2.0 – the standard protocols for modern IAM. loginfactor connects your Shopware shop to a central identity provider: customers log in once and are automatically signed in to the shop, customer account and connected services. We take care of configuration and testing, and ensure that social login, passkeys and existing-customer migration work smoothly.
Yes. Magento (Adobe Commerce) can be connected to an external identity provider via OpenID Connect. loginfactor implements social login, passwordless authentication and omnichannel SSO for Magento shops. Especially with multi-store setups, you benefit from centralized user management: one customer account for all your Magento instances and connected systems.
SAP Commerce Cloud (formerly Hybris) supports SAML 2.0 and OAuth 2.0 for connecting external identity providers. loginfactor integrates SAP Commerce into your IAM landscape: B2B customers use SSO with your corporate IdP, while B2C customers benefit from social login and passkeys. We connect SAP Commerce with existing SAP systems (S/4HANA, SuccessFactors) for end-to-end identities across the entire SAP ecosystem.
For e-commerce, you need an IAM provider that supports social login, passwordless, high availability during traffic peaks and shop integrations. loginfactor specializes in identity & access management and relies on open-source technology (Keycloak) – you avoid vendor lock-in and retain full control over your customer data. As a managed service provider, we take care of operations, scaling and support.
A significant portion of purchase abandonments happen during login or registration. Every additional form field costs conversion. An optimized login with social login and passkeys can significantly increase registration rates and reduce cart abandonment. loginfactor helps you unlock this potential – with a login strategy that fits your shop.
Yes. Keycloak provides standardized, proven security – tested and continuously improved. Custom-built login systems are error-prone and require ongoing maintenance. With Keycloak, you get social login, passkeys, password policies and session management from a single source. And if additional shops, apps or channels are added later, SSO is already prepared.
Managed Keycloak means: login works reliably without you having to take care of operations. loginfactor handles updates, security patches, monitoring and scaling for traffic peaks. You have a single point of contact who understands IAM – not just infrastructure. Your team can focus on the shop. With self-hosting, you need in-house know-how for high availability and security hardening – and you must maintain that expertise long-term.
