E-commerce: login decides

One identity for all channels – foundation for omnichannel & 360° view

Every login decides conversion or abandonment. With Keycloak, you turn authentication into a competitive advantage – secure, frictionless and platform-independent. What you gain:
  • More conversions through social login, passkeys & seamless SSO
  • 360° customer view across shop, app, support & service
  • Flexibility when switching platforms – identities remain
E-commerce SSO OpenID Connect OAuth 2.0 Passkeys / WebAuthn TOTP-MFA Social login Managed Keycloak IAM consulting Auditing & GDPR

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The loginfactor advantage:
Seamless customer journey – from shop to app to support, without logging in again
More conversions through social login, passkeys & optimized checkout flows
Future-proof – identities remain when switching platforms
360° customer view in CRM/CDP for personalized marketing campaigns
Enterprise-Grade Security & Operations – GDPR compliant, SLAs, 24/7 monitoringEnterprise-grade security & operations – GDPR-compliant, SLAs, 24/7 monitoring

Login determines revenue

Fewer abandonments, more repeat purchases – measurable

Social login and passkeys significantly reduce login drop-offs. Seamless SSO across shop, app and service increases repeat purchase rates. The result: more conversions and a complete data foundation for personalized marketing.

Security + conversion = your competitive advantage

Enterprise security without enterprise complexity

Many e-commerce teams struggle with legacy login systems that are neither secure nor user-friendly. We deliver both: enterprise-grade security without conversion killers, modern auth flows without vendor lock-in, and integration into your existing shop landscape.
Customer protection that pays off
No data breach, no reputational damage – passkeys, MFA & GDPR-compliant audit trails
More buyers, fewer abandonments
Social login & fast authentication dramatically lower the entry barrier
Platform change without loss of identity
Shopware today, SAP tomorrow – your customers stay, no matter which shop
Scales with your success
Black Friday with 100k concurrent users? No problem with Managed Keycloak

Where your customers benefit

Seamless from the first click to the support case

Fast checkout: social login instead of a 12-field form
Save configurator sessions without mandatory registration
Self-service portal: customers resolve most of their requests themselves
Support with context: agents see purchase history directly in the ticket
B2B teams: procurement lead manages sub-accounts with budget limits

Your systems stay – we connect them

Integration instead of vendor lock-in

Keycloak integrates seamlessly into your existing landscape – shop platforms, payment providers, ERP/CRM, support tools. You remain flexible: Shopware today, SAP tomorrow. Your customer identities remain, no matter which systems you use.

From strategy to go-live

We deliver production-ready solutions, not concepts

Strategy & concept – aligned with your customer journeys
Implementation & migration – your customers don’t notice the change
Managed operations – SLAs, 24/7 monitoring, you focus on the business

One customer identity, countless possibilities

From anonymous visitor to loyal repeat customer – across all channels

Your customers switch between shop, app, support and loyalty program – Keycloak ensures you recognize them everywhere. The result: personalized experiences that build trust, and a complete data foundation for intelligent marketing – GDPR-compliant.
No more channel hopping
Log in once, recognized everywhere – shop, app, service seamlessly connectedLog in once, recognized everywhere – shop, app, service seamlessly connected
Marketing that resonates
360° customer profile in CRM/CDP – for campaigns that make truly relevant offers
Growth without limits
Connect partner shops, manage teams, centrally manage consent – scalable & compliant

Thousands of successful logins – every day, everywhere

Our customers rely on Keycloak for secure, scalable and conversion-optimized authentication. From mid-sized shops to enterprise platforms – we deliver IAM solutions that grow and perform.

Ready for the next step? Talk to our Keycloak experts.

Frequently asked questions about Keycloak in e-commerce

Social login, passkeys, SSO, sub-accounts & managed hosting

How does social login work with Keycloak in e-commerce?

Are passkeys (WebAuthn) secure and user-friendly for e-commerce shops?

How can B2B customers manage sub-accounts for employees in an e-commerce shop?

Which SLAs and operating models does loginfactor offer for Managed Keycloak in e-commerce?

How long does it take to integrate Keycloak into an existing e-commerce shop?

Can Keycloak provide SSO between e-commerce shop, mobile app and service portal?

Rethinking e-commerce identities

Get your free initial consultation on Keycloak, SSO & Managed Hosting now.Secure your free initial consultation on Keycloak, SSO & Managed Hosting now.

Frank Tripp Head of Identity & Access Management c.frank.tripp@loginfactor.com 05251 5449490
Frank Tripp