loginfactor offers SLAs with guaranteed availability, defined response times and proactive monitoring. For healthcare IT, where outages directly affect policyholders, doctors or employees, reliability is crucial. loginfactor monitors your Keycloak instance around the clock and reacts before you notice a problem. Specific SLA terms are discussed in the initial call – depending on your requirements.
Keycloak is designed for large user bases: policyholder portals, employee logins for large organizations, users of SaaS platforms. loginfactor configures Keycloak for your load requirements – with clustering, caching and performance optimization. loginfactor has experience with scenarios ranging from thousands to millions of users. During load peaks (e.g., campaigns, year-end), the infrastructure scales automatically.
EU-based data centers provide data residency: your data remains under EU law and stays within the EU. For health data with strict protection requirements, this is often essential. loginfactor hosts exclusively in EU-based data centers – no non-EU provider in the background, no data transfers to third countries. This simplifies alignment with data protection officers and compliance teams.
Keycloak supports the standards OpenID Connect (OIDC) and SAML. This makes it possible to connect most modern applications – SaaS solutions, line-of-business systems, portals, as well as legacy systems via LDAP. loginfactor supports setup and the implementation of OIDC in custom applications. For healthcare IT providers who want to integrate Keycloak into their SaaS solution, we offer consulting and implementation support.
Yes. Keycloak supports various MFA methods: TOTP apps such as Google Authenticator, passkeys/WebAuthn for passwordless login, SMS codes and email confirmation. loginfactor advises which method is practical for your user groups – policyholders have different requirements than doctors or internal employees. MFA can be enabled globally or only for sensitive areas.
Yes. Keycloak provides standardized, proven security – tested and continuously improved. Custom-built login systems are error-prone and require ongoing maintenance. With Keycloak, you get MFA, password policies and session management from a single source. And if additional applications are added later, SSO is already prepared.
Keycloak is open source under the Apache license – you retain full control and avoid vendor lock-in. With proprietary providers like Auth0 or Okta, your data sits on their infrastructure, often outside the EU. With Keycloak, you decide where data is stored. loginfactor hosts in EU-based data centers – ideal for health data. And if you want to switch providers or run it yourself: with open source, that's always possible.
Managed Keycloak means: Keycloak runs reliably without you having to take care of operations. loginfactor handles updates, security patches, monitoring and scaling. You have a point of contact who understands IAM – not just infrastructure. Your IT team can focus on core tasks. With self-hosting, you need in-house know-how for high availability, security hardening and performance optimization – and you must maintain that expertise long-term.
loginfactor specializes in identity & access management – not just infrastructure with Keycloak in the portfolio. Managed hosting exclusively in EU-based data centers, consulting for complex scenarios and support in English and German. For healthcare IT providers and large organizations, we offer self-service and delegated-admin extensions that are missing in standard Keycloak.
