Extensive features for B2B customer and partner structures
Site-to-site VPN
Log forwarding
Optional service level agreements
Optionally choose an SLA for guaranteed availability and response times.
Option
Guaranteed availability
Support
RTO
RPO
Essential
99,9%
8x5
8h
24h
Professional
99,95%
24/7
4h
24h
Ultimate
99,95%
24/7
2h
24h
Essential
Guaranteed availability
99,9%
Support
8x5
RTO i
8h
RPO i
24h
Professional
Guaranteed availability
99,95%
Support
24/7
RTO i
4h
RPO i
24h
Ultimate
Guaranteed availability
99,95%
Support
24/7
RTO i
2h
RPO i
24h
Why our customers trust us
Feedback from our customers
"I am convinced that the project’s success is largely due to the expertise of ActiDoo’s Keycloak experts. They quickly found an excellent solution for every use case and demonstrated impressive know-how in modern authentication methods. The holistic perspective of the ActiDoo experts and the collegial collaboration were the key to success. A subsequent penetration test by a third-party company confirmed the high level of security."
Benjamin Heiland
Product Manager IT Sales Cloud Solutions
Benjamin Heiland
Product Manager IT Sales Cloud Solutions
Our experience with the actidoo team was very positive. From carrying out a thorough security audit of our Keycloak installation to providing best practices for Keycloak on Kubernetes, actidoo supported us comprehensively. The code examples provided for OIDC authentication in our FastAPI microservices were precise and easy to integrate. Your guidance on software architecture for connecting to the Keycloak API also significantly accelerated our development. Thank you for your competent and efficient support.
Alexander Nopper
Managing Director
Alexander Nopper
Managing Director
ActiDoo is a competent, reliable partner when it comes to complex technical requirements and modern technologies. ActiDoo supported us, for example, with the implementation of a Keycloak IAM system. Through configuration suggestions, best practices and easy-to-understand examples, ActiDoo's consultants provided our colleagues with the necessary expertise and quickly enabled them to understand and master the complex processes of this security-critical system.
Matthias Ebert
Head of IT Competence Center Software Development
Matthias Ebert
Head of IT Competence Center Software Development
Frequently asked questions about Keycloak Cloud Hosting
Everything about our SaaS offering
What is loginfactor Keycloak Cloud Hosting?
loginfactor runs Keycloak for you as a managed service in EU-based data centers. You receive a fully configured, highly available Keycloak instance and manage users, clients and settings yourself via the Keycloak Admin Console or our customer portal. loginfactor takes care of infrastructure, backups and availability.
Why loginfactor instead of Auth0 or Okta?
loginfactor relies on open-source Keycloak: full control over your data, no vendor lock-in, no dependency on non-EU providers. EU-based hosting, support in English and German, and you can switch to your own instance at any time. In addition, loginfactor provides not only hosting, but also consulting, extension development and integration from a single source.
Where is my data stored?
loginfactor hosts exclusively in EU-based data centers. There is no data transfer outside the EU or to non-EU cloud providers.
Can I migrate from an existing Keycloak?
Yes. loginfactor supports migration from self-hosted Keycloak instances or other IAM systems. Existing realms, users, roles and configurations can be taken over. If needed, we also migrate password hashes so your users can keep their passwords.
What customizations are possible?
All packages support custom extensions and individual themes. You can integrate your own authenticators, user federation providers or protocol mappers - or use loginfactor extensions such as PartnerBridge for B2B scenarios. Login pages can be adapted to your corporate design. loginfactor advises on development and implements on request.
How do I integrate Keycloak into my applications?
Keycloak supports OpenID Connect (OIDC) and SAML 2.0 - which makes it possible to connect almost all modern applications. loginfactor supports integration and helps configure single sign-on across multiple applications.
Which support options does loginfactor offer?
All packages include support in English and German with direct contacts - no anonymous ticket systems. An SLA guarantees response times, from 8x5 business support up to 24/7 with a two-hour response time.
What happens upon cancellation?
You receive a complete export of your data in the Keycloak standard format. Users, roles, groups and configuration can be imported into your own instance at any time. No vendor lock-in - Keycloak is open source, and your data belongs to you.
What is the difference between cloud hosting and on-premises?
With cloud hosting, loginfactor takes care of infrastructure, monitoring, backups and scaling. With on-premises, Keycloak runs in your own infrastructure - loginfactor supports setup, maintenance and support. Both options provide full data control, and you can switch at any time.
